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Premium craftsmanship, timeless design, and advanced technology. Cigma Blinds delivers lasting comfort and style to every space.
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At Cigma, we go beyond expectations. From concept to installation, our team ensures an effortless and satisfying customer experience.
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FAQ

Frequently Asked Questions

Not sure where to start, how we work, or what to look for? 
Check out the answers to some of the most common questions we receive.

Do you sell to everyone?

No. We are only a Wholesale Dealer and we do not sell to the Public. If you are a homeowner and need a referral please email us at referral@cigmablind.com

Do you sell Commercial or Residential Products?

All of our products are graded for commercial or residential use. Please contact Customer Service for Spec Sheets on our products.

How do I contact you?

You may call, email, fax or send us a message online. Our professional staff is eager to help you.

Is there a charge for shipping?

Yes. Under 80″ is $3.00 per item. Over 80” is $35.00 per item. Arches are $15 each.

May we order catalogs or brochures?

Yes, dealers may request brochures and download the price guide online.

Can I return the blinds I purchased?

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Can I add social icons anywhere?

Products are custom made and not returnable except for warranty repairs. Contact us for solutions if mistakes happen.

Products are custom made and not returnable except for warranty repairs. Contact us for solutions if mistakes happen.

PayPal, MasterCard, Visa, American Express, Company Checks, and Cash.

How long will it take to receive my order?

Most orders ship within 7 business days unless materials are on backorder.

Do you charge sales tax?

No, but dealers must provide a Sales Tax certification number.

Do you charge sales tax?

Only if production hasn’t started. Contact us immediately for options.

Do you ship outside of the continental U.S.?

No, we only conduct business in the United States.

How secure is my credit card online?

Very secure. We use SSL encryption and a secure server.

When do you charge my credit card?

Before production starts, usually within 24 hours of the order.

Do you share any of my personal information?

Never. Your personal info stays confidential unless for unpaid invoices.

What if I don't see the product I wanted?

Contact us — we may offer it or guide you to an alternative.

How can I find out what the product terms mean?

Click the blue underlined terms on product pages for explanations.

Who is responsible for proper measurements?

You are. Follow our measuring guides carefully for each window.

What if I measure something incorrectly?

We may resize or remake blinds, sometimes at a discount. Contact us.

What if my blinds are damaged during shipping?

Notify us within 7 days. We’ll repair or replace the damaged items.

Which name brands do you carry?

Our own “Cigma” plus Turnil’s, Mermet, Phifer, Rollease, Somfy, etc.

Are these first quality? Do you sell seconds?

Only first quality. Never seconds. Products ship directly from top factories.

Difference between inside & outside mount?

Inside mount has a ½″ deduction. Outside mount is exact size ordered.

What do I need to become a dealer?

A credit application, resale tax number, and business license (if available).

What type of product warranty do you have?

All products have a Limited Lifetime Warranty.

Are the installation instructions included?

Some products include them. Otherwise, contact Customer Service.

Do you supply all the necessary hardware?

Yes. Screws for standard applications are included.

How do I check order status?

Log into your account or call Customer Service.

Do you make Roller Shades that can go outside?

Yes, depending on fabric. Let us know it’s for outdoor use at time of order.

How do I clean and care for my blinds?

Each product page has care and warranty info.