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About Cigma

35 years in the commercial window coverings industry, a commitment to customer service excellence, and an extensive offering of elegant designer products has established Cigma Blinds as  the preferred manufacturer of roller shades and blinds in the Southeast United States.

It’s a remarkable time to be a Cigma client and to experience the renaissance of energy-efficient Cigma products engineered to optimize savings and comfort on an unprecedented scale. High-performance fabric and polymer technologies developed by our affiliate partners within the last 5 years are literally redefining the market and empowering architects to innovate and achieve sustainability without compromise.

World Brands

Our North American services provide turnkey custom solutions and competitive pricing for architects and all commercial and residential window covering applications including: general contractors, property managers, high-rises, office buildings, manufacturing plants, government facilities, schools, hotels and restaurant chains.

Cigma Services

  • Commercial

    We offer commercial on Blinds and Shades

    For more information CLICK HERE

    CIGMA commercial brochure Download

  • Residential

    CIGMA offers residential services. For more details, download the CIGMA Product Brochure Download.

Environment & Safety Certificates

CigmaBlind Safety Certificates

Affiliate Brands

mermet-logo-website
turnils-logo-website
Eclipse-logo-website

FAQ

Do you sell to every one?

No. We are only a Wholesale Dealer and we do not sell to the Public. If you are a homeowner and need a referral please email us at referral@cigmablind.com

Do you sell Commercial or Residental Products?

All of our products are graded for commercial or residential use. Please contact Customer Service for Spec Sheets on our products.

How do I contact you?

You may call, email, fax or send us a message online with any questions. You may find all of our contact information at the top of the page under Contact Us or at the bottom of each page. Our professional staff is eager to help you.

Is there a charge for shipping?

All of our products are subject to shipping charges. For blinds and shades under 80″ is $3.00 per item and for over 80” will be 35.00 per item. Arches are $15 each.

May we order catalogs or brochures?

Yes. As a dealer you may request brochures, product reference, and pricing guides. Also you may download the retail price guide online

Can I return the blinds I purchased?

Since all products are custom made-to-order for each customer they cannot be returned except for warranty repairs. Orders cannot be cancelled or modified once production has begun. When you follow our instructions we guarantee your blinds will fit perfectly. We understand that mistakes may occur. However, consider that if we make a mistake on your order, you expect and are entitle for us to repair or remake it at no charge to you. If you make a mistake in measuring and/or ordering, please contact us. Depending on the type of error, you may return the product to the factory for alteration or we will have it remade at a discount, when the original order is returned. In all cases, make sure that we are contacted before you return any item.

What methods of payment do you accept?

PayPal is the most efficient method of payment, but we also accept MasterCard, Visa, American Express, Company Checks and Cash.

How long will it take to receive my order?

Orders are shipped as soon as they are completed. Manufacturing length of times varies from product to product. If the materials are not on back-order, we can ship most orders within 7 business days.

Do you charge sales tax?

No, we do not charge Sales Tax. However, dealers must provide us with their Sales Tax certifications number.

May orders be canceled or changed?

Due to our expedited manufacturing and fast service, in most cases the production starts as soon as we receive the order. Changes or cancellations can only be made so long as your order has not gone into production. Please contact our office and we will verify the possibilities for change or cancelation of your order.

Do you ship outside of the continental U.S.?

No, we conduct business only in the United States.

How secure is my credit card online?

When you place orders all of your information is processed through our secure server. We utilize industry-standard Secure Sockets Layer (SSL) technology that encrypts all your information before it is sent to us. So it is very safe.

When do you charge my credit card?

Since all of our products are custom made, credit card is charged before the order is placed into production. This usually happens within 24 hours of placing your order.

Do you share any of my personal information?

We have never and will never share your personal information with anyone. We respect your privacy. All personal information you provide to us WILL remain absolutely confidential and be used solely to communicate better with you. Unless to collect unpaid invoice

What if I don't see the product I wanted?

We are always updating our products to better suit our customer needs. If there is a particular product you want but can’t find it on our site then please call us at the number on the bottom of this page or send us an email.

How can I find out what the product terms mean?

We incorporate a comprehensive dictionary into the site that highlights terms that have fuller explanations. Just click on the blue underlined links and a small window will pop up with a brief explanation.

Who is responsible for proper measurements?

Please take extra time to measure ALL of your windows accurately. Since all of our products are custom made and are not returnable except for warranty repair, it is up to you to provide us with accurate sizes. You can find specific measuring instructions on each product page. Just look for the link titled “How To Measure” next to the product image. Make sure to Measure EVERY window! Sometimes two or three windows in the same room can look identical but could actually be off by as much as 3/4″.

What if I measure something incorrectly?

We will do whatever we can to assist you with improperly measured blinds. Sometimes, if the measurement is only slightly off it can be resized at a nominal fee (sometimes free, except for shipping) – this depends entirely on how far off and what type of blind or shade it is.

What if my blinds are damaged during shipping?

Inspect your merchandise as soon as you receive it and notify us immediately if the merchandise has been damaged in shipment. If you notify us within 7 days of the date that the merchandise is delivered to you that the merchandise has been damaged in shipment or was made incorrectly, we will have the damaged merchandise either repaired or replaced at no cost to you. If you do not notify us that the merchandise has been damaged in shipment during this 7 day period, repairs or replacements cannot be made at no cost. All damaged shipments must be signed for as damaged and we must have pictures showing the damage.

Which name brands do you carry?

We proudly carry our own brand “Cigma Window Fashions” How ever we hand pick the best of Turnil’s, Mermet, Phifer, Rollease, Somfy Systems and many more.

Are these first quality? Do you sell seconds?

We only sell first quality products; never seconds. Majority of our products They are made at the major name brand factories and shipped directly to you.

Difference between inside & outside mount?

Most of our products with an Inside Mount we take a 1/2″ deduction where as an Outside Mount has no deduction and will be made the exact size as you order. An inside mount is when the blind or shade fits inside of the window opening. Mounting as an inside mount generally has a cleaner, neater look. An outside mount can be used if there isn’t enough depth to mount the product inside the opening. Sliding glass doors and wood cased shallow windows are popular outside mount choices.

What do I need to become a dealer?

We will need a credit application, resale tax exempt number and a copy of business license if it is available on file to be able to set you up. Please contact our company to get a form.

Do you supply all the necessary hardware?

All of the necessary hardware including installation brackets are included with your blinds. It’s not feasible for us to include screws/fasteners that will work for all applications, but we do supply screws that will work under normal applications.

Are the installation instructions included?

Some products come with the installation instructions in the box. If you need installation instructions and they did not come in the box please contact Customer Service and we will be happy to help you.

What type of product warranty do you have?

All of our products have a Limited Lifetime Warranty. For more detailed information regarding the warranty please see your Price Guide or contact Customer Service.

How do I check order status?

You may check the status or any other information that you might need by logging in to you account or call the customer service and we’ll check it for you .

How do I clean and care for my blinds?

Specific care and warranty information is shown on each product page. Just look for the link to the right of the main product image near the top of the page.

Do you make Roller Shades that can go outside?

Yes, majority of our Roller Shade Fabrics can be used for outdoor use, but depending on the fabric you choose depends on the length of the Warranty. When ordering please specify that shades are for outdoor use so the correct metal chain is placed on the shade.

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